Returns & Exchanges
At Clermont Agencies, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy to make your shopping experience worry-free.
Initiate Your Request
Contact our customer support team or log into your account portal to submit a return request and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship to Warehouse
Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking number for reference.
Inspection and Refund
Once our quality control team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing